Location:
West Des Moines, IA
Job Summary:
The Inside Sales team is responsible for processing customer quotes and orders, disseminating information to various departments and arranging for the shipping of products to customers. Each Inside Sales Representative is assigned to a group of accounts to service in conjunction with the Outside Sales team. Additional responsibilities include funneling sales opportunities and ensuring pricing files are accurate on a daily basis.
Company Vision:
Ramco will be a place where passionate employees collaborate and commit to providing our clients with excellent automation solutions. We will be a consultant and partner to our clients by putting them first, bringing value to their organization, and customizing our service to their needs. We will deliver value-based solutions by utilizing premier products and the knowledge and expertise of our employees. We will stay on the cutting-edge of technology and educate our clients. We will define excellence as an automation solutions provider.
Essential Job Requirements:
- Quote Customers in a timely manner (less than 24 hours)
- Follow-up on customer quotes
- Promote complementary products to customers
- Perform new part setup
- Assist with pricing duties regularly
- Ensure customer information is current in CRM
- Identify new sales opportunities and funnel to the outside sales team
- Cross over competitive products and products with long lead times
- Review quotes in the sales funnel
- Attend factory training and/or online training to stay current on technology
- Assist with target marketing campaigns
- Perform all other duties as assigned
Qualifications/Requirements:
- Sales or customer service experience
- Self-motivated, results-oriented, organized, energetic, and capable of staying calm under pressure from multiple ongoing projects
- Effective communication skills (phone, online, in-person, etc.)
- Ability to use office equipment
- Must possess a valid state motor operator's license and maintain an approval motor vehicle record (MVR)
About Sukup Innovations:
At Sukup Innovations, our mission is to drive innovation and collaboration across our entities, including Ramco Innovations, Maple Studios, and Synk, to create transformative solutions that address real-world challenges. We are dedicated to fostering a culture of creativity, entrepreneurship, and operational excellence, while continuously striving to enhance our portfolio and drive growth for the benefit of our stakeholders and communities.
Ramco Innovations does not offer sponsorship of job applicants for employment-based visas for this position at this time.
*must be eligible
Equal Opportunity Employer
It is, and will continue to be, the policy of Sukup Manufacturing Co. to practice a program of equal employment designed to assure that all employment decisions and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, veteran status, national origin, disability, age or sex.
In addition to providing equal employment opportunities, it is also our policy to provide an environment free from unlawful harassment, including sexual harassment. Any alleged violation of this policy will be investigated and disciplinary action will follow as required.
